Bookings & Admin Assistant

Glasgow, United Kingdom
Full Time
itison venues

Bookings & Admin Assistant - itison venues - Glasgow

Great salary, career opportunities & benefits package

Are looking to develop a career in bookings and events?

itison venues are proud owners of some of Glasgow’s best-loved spots: Sloans, Brel, Maggie Mays, Shucks & Epicures. 

We’re currently looking for a Bookings & Admin Assistant - this is a really exciting opportunity for anyone looking to get experience in very unique venues and join a fantastic company where every day is different. 

This role is based in Sloans working in the Bookings & Events Team.

The core missions of the Bookings & Admin Assistant

We’re looking for a talented, positive and dedicated all-rounder with a minimum of two years’ professional experience who will:

  • You’ll be responsible for managing incoming phone & email reservations & enquiries/event paperwork/office paperwork
  • Deliver exceptional customer service from the crucial first point of contact with our new & existing customers
  • Accurately record details onto the booking system & drive sales for all existing and potential customers
  • Be finance-savvy - assisting with ordering, issuing POs and gathering invoices

Your support team

As part of itison venues, owners of some of the most exciting venues in the City, you’ll be backed and developed by an exceptional in-house support team structure

The Core Skillset and Requirements

  • Preferably 2 years working in a customer-facing role ideally in hospitality, events or bookings
  • An exceptional telephone manner & faultless communication skills
  • Love working in a fast-paced exciting environment
  • Have excellent organizational skills, with a methodical & meticulous approach to your work
  • First class written and verbal communication skills
  • A great planner who can work to tight deadlines
  • Proactive approach with loads of common sense and initiative
  • A passionate self-starter with the ability to manage a busy workload autonomously within a fast-paced, ever-changing environment
  • An all-rounder, able to turn your hand to whatever is needed and deliver results
  • Willingness to flexible hours at busy event times
  • Energetic, friendly, fun and fearless

The salary and benefits package

  • Living wage employer - salary subject to experience
  • Private medical insurance
  • Contributory pension scheme
  • Learning grant
  • 50% off food & drink at itison Venues (25% at Shucks)
  • 10% off at
  • Complimentary tickets to GlasGLOW, Drive in Movies & other itison major events
  • Two team parties per year (covid restrictions permitting)
  • Part of a growing independent group, Sunday Times top 100 place to work, intent on having fun and delivering exceptional experiences

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